Software built for how tours sell. Only on Gondola.
We built our own software for tour & activity operators. Here is each feature: what you get, how it works, and a screen from a live site or your dashboard.
Nine features. And what you get.
Each one starts with what you get, then how it works, then the real thing.
01 AI knowledge and the AI Start Here page
Help ChatGPT, Gemini and Google's AI get your facts right.
We draft answers to the questions guests ask before they book: parking, kids, weather, what to bring. We check each one, then put it on your AI Start Here page, a plain page of facts made for AI. Every other page on your site is set up for AI to read too.
Live on your site The same answers on your AI Start Here page, like this one on naturesdiscovery.com.
02 Your booking system on every page
Guests book in the booking system you already use.
Each tour page shows your own FareHarbor, Peek Pro or Bokun booking widget, with your live dates and prices. Guests check out the way they do today, and the booking lands in your system like always. Checkfront, Rezdy, Xola, TripWorks and Regiondo can be embedded too.
03 Booking sources
See which bookings came from Google, ChatGPT or a direct visit.
Bookings, not clicks.
When a guest books in FareHarbor, Peek Pro or Bokun on your site, the booking comes back to Gondola. We match it to the visit that led to it: where the guest came from, the page they landed on, and how long they took to book.
Phone bookings and guests who turn off cookies can't be traced.
One booking, start to finish
Highlighted row- Came from
- ChatGPT (chatgpt.com)
- Landed on
- /product/history-and-movie-tour-by-golf-cart
- Booked in
- 1m 38s
- Matched
- By booking link
04 Weekly AI visibility tracker
See how often AI names you, and who it names instead.
Every week we ask ChatGPT, Google AI Mode and AI Overviews the questions travelers ask about tours like yours. You see the share of answers that name you, week by week, next to the businesses AI names instead.
05 Google Business Profile report
See where you show up on the map, and who holds the top 3.
We check Google Maps from a grid of points around your business, for searches like "tours near me". Each pin is your rank from that spot, and the report shows who holds the top 3. We change your profile only with your written yes.
That is why we work on your profile every week, so you show up well in Google's AI.
06 Reviews, imported automatically
Fresh reviews on your tour pages, with nothing to copy and paste.
Reviews from Google, Tripadvisor, Yelp, Airbnb, Trustpilot and Best Local Reviews are imported into Gondola automatically, and more sources are on the way. Attach them to your tours right in your dashboard, and they show on your website with their source. You choose which sources show and the lowest star rating to include.
Review data matters a lot. Guests read your reviews before they book, and AI reads them before it recommends you.
07 Next available times on tour pages New
Guests who want to go soon see your next open times, and tap one.
For operators who run day tours and get more than half of their bookings within 72 hours of the tour, we turn on real time availability right on the tour page. It lists your next open times from FareHarbor or Peek, so visitors see when they can go without hunting through a calendar, and that helps more of them book.
The same open times feed AI too, so a traveler asking ChatGPT or Google can learn you have space without leaving the chat.
On your tour page
PreviewCheck Availability
From $59
- 3 spots left
- Available
- 9 spots left
- Available
More availabilities
08 The editor
Change your site yourself, whenever you want. Or ask us.
Click a section of a page to edit it. Move it up or down, or add a new section below it. Rather not? Ask us, and a real person replies, typically within 5 working hours.
- 1
Click any section. Click a part of your page to edit it.
- 2
Change it in the side panel. Words, photos and layout open in a panel beside your page.
- 3
Click Done, then publish. Preview the page, then publish when you are ready.
09 Fast pages
Pages that load fast.
Gondola runs its own platform and software end to end, so we can make speed gains that other setups can't. Your site stays fast and responsive on phones.
Always there when you need us.
Ask us anything, or ask us to make a change for you. A real person answers, not a bot.
from operators who rated our support
Questions about the platform.
Something else? A real person replies, typically within 5 working hours.
Most do, because your site uses your booking system's own widget. FareHarbor, Peek Pro and Bokun connect directly and send booking data back to Gondola, so you can see where your bookings came from. Checkfront, Rezdy, Xola, TripWorks and Regiondo can be embedded too. We are not a booking system ourselves, and we take no fee on your bookings.
When a guest books through FareHarbor, Peek Pro or Bokun on your site, the booking comes back to Gondola and we match it to the visit that led to it, including visits from ChatGPT and other AI tools. Phone bookings and guests who turn off cookies can't be traced.
Yes. Reviews from Google, Tripadvisor, Yelp, Airbnb, Trustpilot and Best Local Reviews are imported automatically, with more sources on the way, and you choose which sources show and the lowest star rating to include. Reviews can't move from one platform to another, so keep asking guests for Google reviews.
Only with your written OK. We read your profile and its reports, and our Google profile report shows where you rank on the map from points around your business. We tell you what to fix and why, and we make the change once you say yes.
We ask for a user on your booking system, Editor access to Google Analytics and Manager access to your Google Business Profile. We use them to import your booking history, connect tracking and read your reports, and the access stays in place while we work together. We don't change your booking setup, and we change your Google profile only with your written OK.
Yes. Your answers live as questions and answers in your dashboard. Change any of them and the page updates in about a minute. Answers start as AI drafts and are checked before they go live.
A tracking page with how AI talks about you, your Google rankings and your Google profile, refreshed every week, plus where your bookings came from. And every week our team gets in touch with what moved and what to do next. Keep your Google Analytics running too. That data is yours.
Best part of their trip. Booked direct with you.
Book a call and get your free AI visibility assessment. We show you these features on your own tours, and what AI says about you today.
A real person replies, typically within 5 working hours.